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Terms & Conditions

Hyperlink (whether belonging to an ‘associate’ of “Naucera Travels Pvt. Ltd.” or otherwise) through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site, webpage, hyperlink. The sub-sites, webpage, hyperlink may contain such additional terms and conditions of use as may be set out in such sub-sites, webpage, hyperlink.

“Naucera Travels Pvt. Ltd.” may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. You shall re-visit the “Terms & Conditions” link from time to time to stay abreast of any changes that the “Site” may introduce.

Your Agreement to these Terms and Conditions for availing Service

The Terms and Conditions is a legal contract between you being, an individual customer, user, or beneficiary of this service, and “Naucera Travels Pvt. Ltd.”.


“Naucera Travels Pvt. Ltd.” acts as an “Intermediary” solely to assist customers in gathering information, determining the availability of related products and services, transacting business with product suppliers, and for facilitating products requirements. You acknowledge that “Naucera Travels Pvt. Ltd.” merely provides intermediary services in order to facilitate services to you. “Naucera Travels Pvt. Ltd.” is not the last mile service provider to you and therefore “Naucera Travels Pvt. Ltd.” shall not be deemed to be responsible for any lack or deficiency of services provided by any person or entity, you shall engage, hire from the content available on the Site.


Use of the Website

As a condition of your use of this Website, you warrant that:

you possess the legal authority to create a binding legal obligation and enter into these Terms of Use.
you will use this Website in accordance with the Terms of Use,
you will use this Website to make only for you or for another person for whom you are legally authorized to act,
you will inform such other persons about the Terms of Use that apply to the orders you have made on their behalf, including all rules and restrictions applicable thereto,
you will provide your proper and accurate Name (as per Passport or any other office ID), Address, Email ID, Mobile Number. You will be solely responsible for the Information provided and in case of any error or mistake in provision of information, “Naucera Travels Pvt. Ltd.” will not be liable for the same
all information supplied by you on this Website is true, accurate, current and complete,
if you have an online account with this Website, you will safeguard your login details – login ID and password and will supervise the same. You will be completely responsible for any use or misuse of your account by you and anyone other person other than you.


“Naucera Travels Pvt. Ltd.” retains the right in its sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use.

Communication Policy of the site

Upon transacting on the Site, you will receive an e-mail/sms from “Naucera Travels Pvt. Ltd.” informing the status of your transaction. The e-mail will be sent to e-mail address provided by you and “Naucera Travels Pvt. Ltd.” is not responsible towards the receipt of the said e-mail in your inbox. You will have to take due care and caution. You are responsible for entering the proper and accurate contact details including your name , email ID to ensure that we can effectively communicate with you.
The customer acknowledges that the SMS (Short Messaging Service) provided by “Naucera Travels Pvt. Ltd.” is an additional facility provided for the customer’s convenience. It is not mandatory under the law in force to provide SMS service alerts to the customers. In case you do not receive any SMS for whatsoever reason, “Naucera Travels Pvt. Ltd.” is not liable for the same.
“Naucera Travels Pvt. Ltd.” is not responsible for any kind of delay due to courier partner.
Any grievance regarding the service should be communicated as per the grievance policy laid out herein.


Site and its Content

This Site is only for your personal use. You shall not copy, license, adapt, distribute, exchange, modify, sell or transmit any content or material from this Site, including but not limited to any text, images, audio, video or links for any business, commercial or public purpose.

“Naucera Travels Pvt. Ltd.” grants you a non-exclusive, non-transferable, limited right to enter, view, use and transact on this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way. Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions and provide certain details. Answers to such questions and details are mandatory. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.

You understand that except for information, products or services clearly indicated as being supplied by “Naucera Travels Pvt. Ltd.”, we do not operate, control, or endorse any information, products or services on the Internet in anyway. You also understand that “Naucera Travels Pvt. Ltd.” cannot and does not guarantee or warrant that files available for downloading through the Site will be free of viruses, worms or other code that may be damaging. You are responsible for implementing procedures to satisfy your particular requirements and for accuracy of data input and output.

“Naucera Travels Pvt. Ltd.” may add, change, discontinue, remove or suspend any other Content or services posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.


All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the “Content”), are protected by copyright under international conventions and intellectual property laws. You cannot use or license the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content.

There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by “Naucera Travels Pvt. Ltd.” or otherwise. By displaying them on this Site, “Naucera Travels Pvt. Ltd.” is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, civil and criminal statutes.

The content and information on this Website (including, but not limited to, price and availability of products), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers.

Availability, Rules of Service

The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. The products and services also are subject to availability, “Naucera Travels Pvt. Ltd.” shall not be responsible if at the time of completing the transaction on the Site, the product is not available or is sold out. You should check with customer support for the availability of specific products and services in your area.

All the products and services available on the Website are governed by the rules of service and regulations including the terms of contract of carriage, of the respective service provider. You are requested to refer to, acquaint and abide by those rules of service and regulations of the respective service provider, prior to purchase with us.

“Naucera Travels Pvt. Ltd.” Rights

If you send any communications or materials to “Naucera Travels Pvt. Ltd.” by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by “Naucera Travels Pvt. Ltd.”, as non-confidential.

You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way “Naucera Travels Pvt. Ltd.” uses such material.

Any material submitted to this Site may be adapted, broadcasted, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by “Naucera Travels Pvt. Ltd.” anywhere in the world, in any medium, forever.

Others’ rights

If this Site contains bulletin boards, chat rooms, blogs, access to mailing lists or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available here from, you shall not do any of the following:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others
Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information
Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents thereof as may be required by law
Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer
Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded
Falsify the origin or source of software or other material contained in a file that is uploaded
Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner.
use this Website or its contents for any commercial purpose;
make any speculative, false, in anticipation of demand;
access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
deep-link to any portion of this Website (including, without limitation) for any purpose without our express written permission; or
‘frame’, ‘mirror’ or otherwise incorporate any part of this Website into any other website without our prior written authorization.
Not to host, display, upload, modify, publish, transmit, update or share the following:
i) Information belonging to another person for which the user does not have any right.
ii) Information that is hateful, grossly harmful including harmful to minors, pedophilic, invasive of another privacy, racially, ethnically objectionable, disparaging, encouraging

money laundering or gambling.

iii) Information that infringes any Patent, Trademark, Copyright or other Proprietary rights.
iv) Information that deceives or misleads the addressee about the origin of such message or communicates any information which is grossly offensive or menacing in nature.
v) Information that threatens the unity, integrity, defense, Security or Sovereignty of India, friendly relation with foreign states or Public order or cause incitement to the commission of any cognizable offence or prevents investigation of any offence or

insulting any other nation.
vi) Information that impersonates another person.


If your booking or account shows signs of fraud, abuse, or suspicious activity, “Naucera Travels Pvt. Ltd.” may cancel any orders associated with your name, email address, or account, and close any associated “Naucera Travels Pvt. Ltd.” accounts. In addition, “Naucera Travels Pvt. Ltd.” may verify (i.e. preauthorize) your credit card. If you have conducted any fraudulent activity, “Naucera Travels Pvt. Ltd.” reserves the right to take any necessary legal action and you may be liable for monetary losses to “Naucera Travels Pvt. Ltd.”, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact “Naucera Travels Pvt. Ltd.” Customer Service.

“Naucera Travels Pvt. Ltd.” reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of “Naucera Travels Pvt. Ltd.’s” systems as well as its client’s interests are and remain, well-protected. Towards this end, “Naucera Travels Pvt. Ltd.” may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.

If “Naucera Travels Pvt. Ltd.”, in its sole and exclusive discretion, concludes that the said transactions are not or do not reasonably appear to be, authentic, enforceable or valid, then “Naucera Travels Pvt. Ltd.” may cancel the said orders at any time up before the scheduled time of departure of the relevant flight or before the expected date of visit to any property booked through “Naucera Travels Pvt. Ltd.”.

Transmitted Material

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (sent in code). Sending a message to “Naucera Travels Pvt. Ltd.” does not cause “Naucera Travels Pvt. Ltd.” to have any special responsibility to you.

The copyright in the contents of this website belong to “Naucera Travels Pvt. Ltd.”. Accordingly “Naucera Travels Pvt. Ltd.” reserves all rights. Copying of part or all the contents of this website without permission of “Naucera Travels Pvt. Ltd.” is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.

Offers, Contests and interactions

This Site may contain contests that require you to send in material or information about yourself or offer prizes. Each offers, contest and interactions has its own rules, which you must read and agree to before you participate. generates promotion codes from time to time which may be availed on the site as a discount coupon. reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.

In case of dispute with any party,'s decision will be binding and final.

When you register with, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.


Disclaimer and No Warranties

You acknowledge that “Naucera Travels Pvt. Ltd.” is an intermediary and is not liable for any 3rd party (suppliers) obligations due to rates, quality, and all other instances, whether to any such subscribers or otherwise. You expressly agree that use of the services and the site is at your sole risk. It is your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the site or on the internet generally. We do not warrant that the service will be uninterrupted or error-free or that defects in the site will be corrected.

The materials on this site are provided and “as available,” “with all faults” basis and without warranties or representations of any kind either expressed or implied. Information, software, products, and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by “Naucera Travels Pvt. Ltd.”, “Naucera Travels Pvt. Ltd.” Affiliates and their respective suppliers. The material in this Site could include technical inaccuracies or typographical errors. “Naucera Travels Pvt. Ltd.” may make changes or improvements at any time. To the fullest extent permissible pursuant to applicable law, “Naucera Travels Pvt. Ltd.” disclaims all warranties of merchantability, relating to the information and descriptions products displayed on this website (including, without limitation, the pricing, photographs, list of amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. Any other ratings displayed on this website are intended as only general guidelines, and “Naucera Travels Pvt. Ltd.”, “Naucera Travels Pvt. Ltd.” Affiliates and their respective suppliers do not guarantee the accuracy of the ratings. “Naucera Travels Pvt. Ltd.”, “Naucera Travels Pvt. Ltd.” Affiliates and their respective suppliers make no guarantees about the availability of specific products and services. “Naucera Travels Pvt. Ltd.” may make improvements and/or changes on this website at any time. “Naucera Travels Pvt. Ltd.” and its third party suppliers, licensors, and partners do not warrant or make any representations regarding the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise.

“Naucera Travels Pvt. Ltd.” does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure your fullest satisfaction

“Naucera Travels Pvt. Ltd.” does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators.

You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. “Naucera Travels Pvt. Ltd.” does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site.

General Provisions

Indemnification and Limitation of Liability

You agree to indemnify, save, and hold “Naucera Travels Pvt. Ltd.”, its affiliates, contractors, employees, officers, directors and agents harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein.

In no event will “Naucera Travels Pvt. Ltd.” be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites. In no event will “Naucera Travels Pvt. Ltd.” or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) the Services, (iii) your use or inability to use the Services or the Site (including any and all Materials) or any Reference Sites, or (iv) any other interactions with “Naucera Travels Pvt. Ltd.”, h

Privacy Policy

“Naucera Travels Pvt. Ltd.” believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of the Website, to understand our practices: Privacy policy –


“Naucera Travels Pvt. Ltd.” may provide you with notices and communications by email, regular mail or postings on the Site or by any other reasonable means. Except as otherwise set forth herein, notice to “Naucera Travels Pvt. Ltd.” must be sent by courier or registered mail.


The failure of “Naucera Travels Pvt. Ltd.” to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by “Naucera Travels Pvt. Ltd.”.


As the acceptance terms of Use constitute a valid and binding agreement, “Naucera Travels Pvt. Ltd.” may elect to resolve any dispute, controversy or claim arising out of or relating to this Agreement or Service provided in connection with this Agreement by binding arbitration in accordance with the provisions of the Arbitration & Conciliation Act, 1996. Any such dispute, controversy or claim referred to and decided by a Sole Arbitrator appointed and nominated by “Naucera Travels Pvt. Ltd.” and you by agreeing to the terms and conditions herein consent to the Arbitration. The arbitration shall be conducted in Delhi, India and judgment on the arbitration award may be entered in any court having jurisdiction thereof. The language of Arbitration shall be English.

Either you or We may seek any interim or preliminary relief from a court of competent jurisdiction in Nalbari (Assam), India, necessary to protect the rights or the property of “Naucera Travels Pvt. Ltd.” (or its agents, suppliers, and subcontractors), pending the completion of arbitration.

Governing Law and Forum for Disputes

Except as otherwise agreed by the parties or as described in the Arbitration section above, you agree that any claim or dispute you may have against “Naucera Travels Pvt. Ltd.” must be resolved by a court located in Nalbari (Assam), India. This Agreement shall be governed by the laws of India, without giving effect to any principles of conflicts of law.

Grievance Policy

“Naucera Travels Pvt. Ltd.” strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal. You can file a grievance / share feedback if you are disappointed with the services rendered by “Naucera Travels Pvt. Ltd.” or any other issues. You can give your grievance / feedback through email or snail mail.
In order to make “Naucera Travels Pvt. Ltd.” redressal channels more meaningful and effective, a structured system has been put in place. This system will ensure that the complaints are redressed seamlessly and well within the stipulated timeframe.

How to reach “Naucera Travels Pvt. Ltd.”

For Service Related Issues

Level 1:

You can write to us at
You can go to the main page and click on About and then click on Contact to submit your query along with the Order ID

Level 2:

If the resolution you received does not meet your expectations within 72 hours of receipt of Level 1 grievance, please write to us at info@flyshoppy along with the Order ID

Level 3:

If you are still not satisfied (after a period of 10 days from the date of receipt of Level 2 grievance), please call us at +91 9020630630


You should write your Order ID provided at the time of purchase along with your Contact number in all further communication with us regarding a particular issue. This enables us to help to resolve the grievance faster.


Responsibilities of User VIS-A-VIS the Agreement:


The User expressly agrees that use of the services is at their sole risk. To the extent “Naucera Travels Pvt. Ltd.” acts only as a E-Commerce agent on behalf of third party service providers, it shall not have any liability whatsoever for any aspect of the standards of services provided by the service providers. In no circumstances shall “Naucera Travels Pvt. Ltd.” be liable for the services provided by the service provider. The services are provided on an "as is" and "as available" basis. “Naucera Travels Pvt. Ltd.” may change the features or functionality of the services at any time, in their sole discretion, without notice. “Naucera Travels Pvt. Ltd.” expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. No advice or information, whether oral or written, which the User obtains from “Naucera Travels Pvt. Ltd.” or through the services shall create any warranty not expressly made herein or in the terms and conditions of the services. If the User does not agree with any of the terms above, they are advised not to read the material on any of the “Naucera Travels Pvt. Ltd.” pages or otherwise use any of the contents, pages, information or any other material provided by “Naucera Travels Pvt. Ltd.”. The sole and exclusive remedy of the User in case of disagreement, in whole or in part, of the user agreement, is to discontinue using the services after notifying “Naucera Travels Pvt. Ltd.” in writing.

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